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    Getting your name published in a police arrest record case can be an emotional and stressful occasion. We render solutions to eliminate the arrest record from Google or erase a criminal record from Google search.

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    We deal with legal issues globally.

     

    The first question to ask yourself is whether you're trying to remove something from Google or another search engine's results, or if you want to remove

    it from the web altogether.

    ​

    Each of these options will require a different approach. For example, if your social security number has been leaked on a website and you successfully remove that website from Google search results, people can still access that website if they know the URL, or if they use Bing or Yahoo to find the page.

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    Now, considering that Google is still the most popular search engine among internet users, capturing 75% of market share in 2016, removing your personal information from Google will have a significant effect on who is likely to find it.

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    Online reputation management (ORM) makes you look your best online. It creates a “digital firewall” to protect your reputation from harmful attacks or misinformation; ensures your public image is accurate, up-to-date and authentic, and is the ultimate personal branding tool. Here is what you need to know, based on our work over a decade with high profile, often high net worth clients…as well as CEOs, C-Suite executives, entrepreneurs, investment firms, philanthropists, Silicon Valley tech founders and countless others. 

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    ​

    CONTACT US

    Thanks for submitting!

    Bear in mind that it’s nearly impossible to completely remove something from the internet because there are just too many variables. However, for the sake of being thorough, we’ll cover each method below.

    ​

    1. Remove content from websites
    The content removal process can be complex when dealing directly with a publisher. Your first instinct may be to contact the blogger or author of the piece. However, this isn’t always possible to do. Some review writers write under assumed names, or the author’s contact information might not be listed. The next step, if you can’t contact the writer, is to contact the publisher of the content you’re trying to get removed.


    Removing content from Google search by contacting the publisher usually only works when dealing with smaller websites and blogs. Since one person does the writing, editing and publishing, it may be easier to convince them to delete unfavorable content and personal information.

    ​

    Conversely, larger sites have huge editorial departments and they often employ freelance writers. Additionally, their webmasters typically receive hundreds of requests to remove information.

    So, it’s extremely unlikely you’ll even get a response.


    You’re going to want to proceed with caution if you plan to contact any publishers. You should seek professional advice before you reach out so you don’t make your situation worse.

    Here are a few guidelines to keep in mind:

    ​

    Be courteous and polite
    NEVER bully people with legal threats.
    Understand that most website owners and publishers may not be sympathetic to your request — especially if the content drives traffic to their site.
    If the publisher removes the content, go to step 2.

    If they refuse, it’s not advisable to contact them again. Instead, jump to step 3.

    ​

    2. Remove search results from Google’s index
    Congratulations! You successfully convinced the publisher to remove your personal information from their content. Or even better, they removed the URL from their website.

    However, before you celebrate, you may need to take one more step.

    ​

    If you search your keywords in Google, you may find that the deleted content is still in your search results. How is that possible? That’s because Google isn’t the internet; it simply stores information about what’s online in its index. Each time Google crawls a URL, it updates that index. If the content was removed from a website, Google won’t know about it until the next time it crawls that URL.

    As a result, it will continue showing the information from it’s last visit to that page.

    ​

    And if Google doesn’t recrawl that page for months, the content will continue to show up in your search results. So, here’s how to get something removed from Google if it no longer exists on the internet.


    If a URL was deleted, or the content was removed, you can notify Google of the change.

    They will investigate and update their index, effectively purging your information from the internet — unless it was scraped and published elsewhere.

    ​


    Deleted search results can be removed from Google with the remove outdated content tool. This tool is primarily used when the snippet of information about a site that appears in the Google search results does not match the current site content. It’s also useful if the webmaster removed the URL,

    but it still appears in Google’s index.

    ​

    Remember, Google will not remove content that still exists online — unless it qualifies under as sensitive personal information. On to step three!

    ​

    3. Remove personal information from from Google
    There is truly only one absolute way to remove unwanted Google search results from the internet, and that’s to have the results completely wiped from the Google index.

    The Google index keeps information about all of the webpages on the search engine. 

    ​


    Google will only remove information if it poses a real risk of financial harm, identity theft, or other types of injury. Mostly, the list includes highly-sensitive private information and personal information.

    Here are a few examples of the types of content Google will remove from your search results:

    ​

    Social Security Number
    Bank account or credit card numbers
    Confidential or personal medical records
    Photos of signatures
    Nude or sexually explicit images

    If your issue falls into one of these categories, you can use a simple tool to remove personal information from Google. Follow the steps here to submit your removal request.

    ​

    4. Use DMCA laws and legal requests
    In rare cases — usually pertaining to images — you may be able to request removal based

    on copyright laws or legal violations.


    You must be able to prove that you own the rights to the material in question, or that it violates the law. Obviously this method only works in very specific scenarios that doesn’t apply to

    most people looking to remove search results from Google.


    Visit Google to submit a DMCA takedown request to take advantage of digital millennium copyright laws,

    or get information on legal removal requests.

    ​

    As you’re probably beginning to see, removing search results from Google can take a ton of effort and expertise. If you tried the steps above without success, it’s time to use online reputation management.

    And that brings us to step five.

    ​

    5. Suppress negative search results with reputation management
    Reputation management is often the only way to effectively remove unwanted content from the first page of your search results. Unfortunately, people often confuse ORM and SEO due to complex pricing models and a general lack of transparency in the industry.

    ​

    To put it simply, ORM companies don’t use negative SEO or hacking attacks to suppress unwanted search results. Instead, we create preferred content and then promote it through SEO which repositions undesirable links. You can learn more about the process from this article: how to push down negative search results.


    It’s always possible to remove unwanted search results from Google’s first page if you work with the right reputation management company. However, some content — such as a high-profile story on an authoritative website — is much more difficult to move.

    ​

    In those scenarios, it’s vital to avoid low-budget firms that cut corners and outsource projects to untrusted freelancers. Those businesses introduce massive risk to high-profile individuals and Fortune 500 companies. Instead, partner with a company like us who understands risk and remains in compliance

    with Google’s guidelines.

    ​

    Learn more about our online reputation management services.


    It’s important to note that we customize our reputation recovery strategies for each client. So, while we often draw from trusted tactics to bury search results in Google, the list below isn’t a complete strategy. Further, many of these tactics require enterprise-level scalability to be truly effective.

    ​

    We use a multi-step process to reposition unwanted search results, by promoting positive, brand-endearing results to the first page of Google. As always, there’s a right way and a wrong to do reputation management. The right way is to reinforce your preferred narrative. The wrong way is to create a smokescreen of duplicate identities that confuse Google and degrades your true identity.

    ​

    Some of the online reputation repair tactics we use include:

    Setting up social media profiles
    Maintaining active accounts
    Setting up a domain in your name
    Starting up a blog
    Optimizing your content
    Earning brand mentions
    Showcasing your expertise
    Monitoring for trouble
    There are many more steps in brand reputation management.

    But, as you can see it takes a very strategic approach to get the job done.

    ​

    If you want to have a listing removed from Google's search results, your only option is to file a content removal request with Google officially. The form to do so can be found here, but don't go rushing off to fill it out. Google will only remove content from their listings under specific circumstances.

    ​

    In many cases the publisher will remove the information, or add an amendment to say that the charges have been dropped, the individual's criminal record expunged, or that they were found not guilty if the case made it to court. However in many cases the outcome will be less positive; in fact many publishers have rules against unpublishing old content, stating that they will not rewrite history', and if it is a court case, unfortunately it is a matter of public record, and public record makes no distinction between whether the information is available in printed form or on the web.

    ​

    The good news is that even though the details of the case have to stay on public record, you can request that sites, such as public.resource.org for example, implement a small piece of code blocking the page from search engines, which will go some way towards resolving the issue.

    ​

    The digitization of public records and the online availability of primary legal materials are very useful for the online community. They are easy to access, free, and a valuable public resource. Justia.com is one of the most popular online legal resources in the world and is a great place for finding case law, codes, regulations, and legal information of interest to lawyers, businesses, students, and consumers.

    ​

    However, court records can be easily misinterpreted and misleading — suggesting wrongdoing or unlawful conduct. The records available on websites like Justia.com is often incomplete, and fail to adequately convey the complexity of a legal proceeding by sharing all of the pleadings and filings that may be available. Even when the public records are complete, if you are not a skilled legal professional, you may reach incorrect conclusions of facts and law that can be damaging to the reputation of an individual or a business.

    ​

    Reputation Rhino has helped hundreds of clients remove or suppress negative content online. We can advise you on how best to remove court records, case law, and other personal information from Justia.com.

    ​

    According to the Electronic Frontier Foundation, online defamation is the creation of false statements to ruin someone’s reputation. Online defamation, also called cyber libel, is a malicious act that can lead to a court order for the removal of web content. Online defamation and cyber libel claims are more complex when dealing with a public records site like Justia.com. The information published on Justia.com are public records and Justia.com is acting more like a distributor of online content than a publisher of such content.

    ​

    Since court dockets, filings, and opinions are in the public record, Justia will not fully remove items from its database without a court order marking such records under seal or designating them for removal from the public record. The Justia.com Privacy Policy refers to the CCPA (California Consumer Privacy Act), stating that the court records on Justia.com count as Personal Information and are exempt from the “right to know” and “right to request deletion” provisions.

    ​

    You may wish to request your public records to be filed under seal. Filing under seal is a procedure allowing sensitive or confidential information, commonly found in legal proceedings, to be filed with a court without becoming a matter of public record. If the filings are under seal, the records will not appear on Justia.com or any other public records Website.

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    Section 230 in the Communications Decency Act protects websites like Justia.com from liability for publishing or republishing information provided by third parties. It protects the owner, host, and internet provider for liability for the content published on a website, “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”Section 230 further provides that “[n]o cause of action may be brought and no liability may be imposed under any State or local law that is inconsistent with this section.”

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    Websites that host third-party content — such as blogs, bulletin boards, social media sites, and even legal resources sites, like Justia.com, are treated differently than newspapers, television and radio broadcasters. If a website host did not have some type of legal immunity, there would be countless lawsuits relating to online content, and the courts would be forced to investigate the truth or falsehood of potentially every statement of fact or opinion. Few websites would take the risk of publishing third party content, for fear of a lawsuit, and this would chill freedom of speech. In section 230 of the Communications Decency Act, the host is not liable for what people submit or post on the site.

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    Fair Use allows for the reuse of already copyrighted content, under certain circumstances. When most people think about Fair Use, they think about copyright-free images that are free to use, such as sharing content on Facebook or Instagram, but Fair Use applies to all types of content, including written content.

    Unfortunately, the Internet has made it very easy for others to steal content and repost it as their own. That would not count as Fair Use because they discredit the real owner of the copyright. Fair Use only applies in certain situations and has been the subject of frequent litigation. When in doubt over whether the content is fair use, ask for permission or consult an attorney.

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    There are several ways to remove public court records and other personal information from Justia.com.

    To fully remove public records from Justia.com, including real estate records, court records (filings), birth, marriage, and divorce records, and motor vehicle data you may need a court order. Requests to remove publicly available information from websites like Justia.com, including private information revealed in evidence, pleadings, or other documents (such as exhibits, affidavits, and transcripts) that are part of the public court record, must be made in writing and be accompanied by an order from a court sealing or redacting the records — essentially making the information subject to the court order non-public information.

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    Privacy protection and reputation management have become major challenges for both individuals and businesses in the digital world. Among the greatest threats to one’s personal or professional reputation are old court records. Previously, anyone who wanted to find public court records would have to physically go to a local office and request a clerk to release them. Nowadays, there’s a good chance that these records are available online, even if they contain highly sensitive information.


    Old court records can chase your reputation around for years, particularly if they end up appearing in the search results. Websites like Justia and Casetext, for example, contain vast repositories of legal information and court records for litigators to use in their research. Because these websites are so popular, they are considered by Google and other search engines to be highly authoritative. That means Google tends to display information published on them high up in the results.


    Originally, such documents presented minimal privacy and reputation issues, since they were generally only accessible by going through long-winded processes at government offices. Today, once Google’s algorithm indexes this publicly available information, there’s a good chance that it will appear in the first page of the search results whenever anyone searches for your name or the name of your business. Needless to say, this can lead to an online reputation and privacy disaster.

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    In the European Union and Argentina, recent legislation obliges Google to remove potentially sensitive information, such as old court records, at the request of the individual concerned. Unfortunately for businesses and individuals in the US, however, the right-to-be-forgotten concept has not been enshrined into state or federal law. Nonetheless, that doesn’t mean you have to let old court cases haunt you forever. If you want to get your reputation back under control, an online reputation management agency will know how to get court records removed or suppressed, along with any other potentially damaging information.
    Although Google will remove content if it has a court order to do so, as tends to be the case when defamatory or illegal content is concerned, they likely won’t help you if you’re simply asking them to remove court records from the search results. In this case, a better and more sustainable approach is to work to suppress the negative information. For companies trying to reform their online reputations, this process involves publishing and promoting positive content until it eventually buries negative information like court records.

     

    To keep tabs on what people are saying about you or your business in the future,

    you can also implement a reputation monitoring solution. 

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    There is no set of rules that says what criminal convictions can be removed from Google with a right to be forgotten request. The success of an application to remove a criminal record from Google would often depend on the nature of the criminal record and the time that has lapsed since the conviction.

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    It is possible to remove a criminal record from Google where the criminal conviction has become spent but this is not necessary and even if the conviction is not spent, or even if it can never be spent, it may still be possible to have it removed from Google searches.

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    There are different periods of time before a criminal conviction becomes spent, which depends on the age of the offender and the sentence they received. The rehabilitation of offenders period is set out in the Legal Aid, Sentencing and Punishment of Offenders Act 2012. Even if your criminal record falls outside the list of rehabilitation periods, you may still be able to apply to remove your criminal record from Google.  

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